Overview
Village on the Lake Homeowners Association is a hoa / association property management company listed in Elk Grove Village, Illinois. Its listed address is 840 Wellington Ave Unit 106, Elk Grove Village, IL 60007. The listed phone number is +1 847-228-0555. Its website is www.realmanage.com. The firm appears in Property management company categories in this directory, which gives owners an initial sense of where it focuses. Across 6 listed firms in Elk Grove Village, the average rating among rated firms is 3.6. Statewide, the average is 3.8. Village on the Lake Homeowners Association ranks #1 in Elk Grove Village by public review volume.
Services and specialties
For community associations, the work usually includes budget preparation, reserve planning, vendor oversight, rule enforcement, board meeting support and homeowner communication. Few other listed firms in Elk Grove Village focus on the same property type, so it is worth asking how the firm handles work outside its core specialty. Owners should ask for a written scope that lists what is included, what is billed separately, and which decisions require owner approval.
What the public rating suggests
Village on the Lake Homeowners Association has a public rating of 4.1 out of 5 from 13 reviews. That is a small sample, so the score should be treated as a starting point rather than a definitive measure. A rating is most useful when read alongside the number of reviews and the recency of the feedback. Owners should read recent comments for patterns around communication, maintenance turnaround and accounting. A high score from a small sample, or an older score with little recent activity, is less informative than a steady stream of recent reviews.
Who it may suit
It may suit volunteer HOA boards and community associations that want professional administration, consistent financial reporting and help with long-term reserve planning. The firm may also appeal to owners who value a local point of contact in Elk Grove Village. Owners with property in nearby communities such as Chicago, Champaign, Naperville should confirm that the firm serves those areas and understand any travel or vendor surcharges.
Questions to ask before hiring
Before signing, ask for a sample owner statement and a copy of the management agreement. Confirm the monthly management fee, leasing fee, renewal fee, maintenance markup and any early-termination charge. Ask who handles emergency calls after hours, how repair approvals work, how security deposits are held, and how quickly owners are paid. Also ask whether the firm is licensed or registered where required, what insurance it carries, and whether any services are subcontracted.
How it compares locally
Across 6 listed firms in Elk Grove Village, the average rating among rated firms is 3.6. Statewide, the average is 3.8. Village on the Lake Homeowners Association ranks #1 in Elk Grove Village by public review volume. Owners should compare at least three local firms on the same set of questions. A smaller firm may offer more direct communication, while a larger firm may have deeper vendor relationships and more robust reporting. The right choice depends on the property type, the owner's distance from the property, and how much day-to-day involvement the owner wants.
Verdict
Village on the Lake Homeowners Association is a hoa / association manager serving Elk Grove Village, Illinois. Its public rating of 4.1 from 13 reviews is a useful starting signal, but it is not a substitute for due diligence. Owners should verify fees, service scope, licensing and reporting before signing, and should compare the firm with other Elk Grove Village managers on the same criteria.
How to read this profile. This is editorial content compiled from public business listing data and directory records. It is not a customer review, a rating of service quality, or an endorsement. Fees, licensing, service scope and terms change; confirm them directly with the firm before signing anything.