Overview
Silverheels Property Management, LLC is a Parkersburg, West Virginia firm led by broker Vickie M. Jones. It operates from 585 College Pkwy and holds a 4.4 out of 5 public rating from 82 reviews. The firm is listed in several categories: property management company, apartment complex, apartment rental agency, commercial real estate agency, condominium rental agency, homeowners' association, and property maintenance. Its directory-assigned property types are commercial and apartment, but the category list suggests experience across residential and commercial settings.
Services and specialties
Based on its listed categories, Silverheels appears to serve apartment owners and commercial property investors, along with condominium rental agencies and homeowners' associations. The inclusion of property maintenance as a category indicates the firm may coordinate upkeep and repairs, though the scope is not detailed. For commercial clients, the real estate agency listing suggests involvement in leasing or sales, but owners should confirm whether those services are offered separately or as part of management. The firm's location in Parkersburg places it within reach of nearby communities such as Blennerhassett, Vienna, and Lubeck.
What the public rating suggests
A 4.4 rating from 82 reviews is a meaningful sample—large enough to reflect a pattern rather than a fluke. It sits above the average rating of rated firms in Parkersburg (4.1) and West Virginia overall (3.9). The review volume ranks second among the five listed Parkersburg firms, indicating strong local engagement. Still, ratings reflect the experiences of those who chose to review; they are not a guarantee of service quality. Prospective clients should read recent reviews for themes and ask specific questions about contract terms.
Who it may suit
This firm may appeal to owners of apartment complexes or commercial properties in Parkersburg who want a manager with a visible local presence. Condominium associations and HOA boards could also find the listed categories relevant, though they should verify the firm's current HOA management capacity. Investors seeking combined property maintenance and management may benefit from the maintenance category listing. The firm likely suits those who value a broker-led operation and are comfortable with a mid-size review base.
Questions to ask before hiring
Prospective clients should ask about the specific services included in a management agreement, such as tenant screening, lease enforcement, maintenance coordination, and financial reporting. For commercial properties, clarify whether the firm handles leasing and sales or only management. HOA boards should confirm the scope of association management services. Ask about fees, termination clauses, and how maintenance requests are handled. Also request current references from properties similar to yours, and verify the broker's license status with the West Virginia Real Estate Commission.
How it compares locally
Parkersburg has five listed property management firms, with an average rating of 4.1. Silverheels' 4.4 rating is above that average and above the statewide average of 3.9 for rated firms. Its review volume ranks second in the city, suggesting it is one of the more reviewed local options. The local property-type mix includes three residential firms, two commercial, and one apartment-focused firm; Silverheels' assigned types are commercial and apartment, which may differentiate it from purely residential managers. Owners should compare service offerings and fees directly, as ratings alone do not capture fit.
Verdict
Silverheels Property Management is a well-reviewed Parkersburg firm with a broker-led structure and a broad category listing that spans apartments, commercial property, condominiums, and HOAs. Its 4.4 rating from 82 reviews and second-place review volume in the city make it a credible option for local owners. However, the category list is not a service contract; owners should confirm the exact scope, fees, and terms before signing. For those seeking a manager with strong local visibility and maintenance capabilities, Silverheels is worth including in the shortlist.
How to read this profile. This is editorial content compiled from public business listing data and directory records. It is not a customer review, a rating of service quality, or an endorsement. Fees, licensing, service scope and terms change; confirm them directly with the firm before signing anything.